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Our most frequently asked questions
See the full list of frequently asked questions here
How long will my order take?
Most orders are made to order in 1-2 weeks, imported sneakers take 3-4 weeks to complete.
Are the sneakers authentic?
Yes - They are purchase from recommended retailers at full retail price.
What makes It’s Crystalicious® unique?
We’re Australia’s first and only Preciosa® Ingredient Branding Partner, with 20 years of experience.
Do you ship worldwide?
Yes - with tracking and secure packaging.
Can I order custom designs?
Absolutely - from microphones to luxury handbags, if you can dream it, we can embellish it.