Item Repair


Regular price $0.00 AUD

Hand Crafting Time: 1-2 Weeks


100% Authenticity
Guaranteed
1 Year
Repair Warranty*
FREE
Shipping Australia Wide*

If you need your item repaired you can book it in to be repaired, pay for shipping then send it off.

The repairs are FREE for items purchased from It's Crystalicious® providing they haven't been tampered with or maliciously damaged - in this case there is a repair fee to be paid once the item is received and inspected.

 I do repair items that have been embellished else where for a fee. Once I receive the item and inspected it I will give you a quote.

Once you have paid and I have received your order confirmation I will send you instructions on where to send your item.

If you have any questions please Email me.

Shipping & Delivery

Free shipping on all Australian orders over $150. Standard delivery takes 3-5 business days. Express shipping available at checkout. International shipping available to select countries.

Returns & Exchanges

All items are custom-made to order and cannot be returned or exchanged. Please contact us before ordering if you have questions about sizing, customisation, or product details. We're here to help ensure you love your purchase.

Product Care

Handle with care to preserve crystal embellishments. Spot clean only with a damp cloth. Avoid submerging in water. Store in a cool, dry place away from direct sunlight. Each Preciosa® crystal is hand applied and built to last with proper care.